Thunderbird Community Forum

How can I opt out of the Mail Channels Quarantine Digest. I have tried to select what I want put into the Mail Channels Quarantine Digest and I find the process very difficult and frustrating. I object to some program deciding what I want to have quarantined. I did not ask to have this program installed on my system. If whoever maintains this program gets it to where I can with one or two mouse clicks put something in the digest it seems like a good idea. Until then please let me opt out of having it on my system. If that is not possible I will start using a different e-mail program.

We have 1000 clients network and most of the clients having thunderbird installed (latest version) and configured , since last few months we started getting complaints that some of the local folders not showing their content mail in the system , we tried to repair folder does not work, we tried renaming .msf does not work.. when we see the some of the local folders mail they appear in the list but if you try to open it it opens blank and after trying troubleshooting steps thoes mails getting disappeared.. please assist..

I use T-bird to access several IMAP accounts from gmail. I am currrently unable to delete, rename or create new subfolders. When I select those options in the context menu, nothing appears to happen. I tried uninstalling, rebooting and reinstalling T-bird, which found my accounts and my local folders, but still won't allow me to make folder changes. Any help appreciated.

My email @ gmail.com has no problem with Google Mail, but it cannot be created in Thunderbird as before with previous Thunderbird versions.

On both my Mac systems, Thunderbird was auto updated to 128.6.1, yet that download is not available anywhere on the Thunderbird sites. Was 128.6.1 released by error?

Thunderbird 128.6.0esr (64 bit) can obtain access to my Google Calendar and Contacts but not to email. This is a clean installation on a brand new Windows 11 computer. I have reinstalled Thunderbird three times, deleted saved passwords, deleted only the SMTP and IMAP saved passwords (preserving OAuth2 passwords), deleted Thunderbird's access in Gmail security settings to force it to re-request access, followed every instruction on every forum and help page I can find, but Thunderbird refuses to send and receive mail. Thunderbird finds the correct configuration and sets it up (correct ports, IMAP, SMTP, correct servers, OAuth2, etc.) I used my Gmail address and the same password as I use for webmail.

I am presently using Outlook for Gmail because it connected immediately using the same credentials as I am trying with Thunderbird. When I delete access permission in Gmail security settings, then add Gmail to Thunderbird again, it prompts for access to Contacts and Calendar but not to mail (one time it flashed a screen saying it could not because Java is not enabled in my web browser--but Java is enabled on both my default browser, Edge, and on Chrome; the page that came up appears to be some internal browser in Thunderbird).

The attached images show the configurations for IMAP server, the SMTP server, and that the saved passwords contain two OAuth2 URLs, one for contacts and the other for the calendar, but nothing for mail.

I have been using Thunderbird for years, and have a massive archive of emails in it, would really like to use it as my email client rather than Outlook. Installation and configuration has never been this difficult. Does anybody have any thoughts on what to do next?

I have lost my password for my Thunderbird account. I have access to my Comcast.net through Xfinity and using that I was able to renew my password for my Mozilla account. I am still unable to access my emails through my (preferred) Thunderbird client. How can I recover my password for my Thunderbird application?

Problem: I installed thunderbird and added my employer's account. I used IMAP and ideally Exchange should be used. The problem is that I only have one folder. I have inbox, but I have no other folders.

Bug: From what I understand, this issue is known.

Question: Does anyone have any idea what time horizon it will take to use Exchange with Thunderbird?

To DavidGG I received your message about the incorrect SMTP setting. I have changed the setting to match your correction. Everything is working, both Incoming and Outgoing email are working. Thank you for your assistance. Your help is greatly appreciated!

PS The link to mark this issue resolved in the response email is not working so I had to resend the information you see here.

Don Hodgkins

I had to reinstall Mozilla Thunderbird after accidentally deleting it. No problem with email but I lost all my Contacts and Calendar. Is there any way I can restored them? The calendar is the most important. Many thanks for your help

My grandma forgot her password to her Thunderbird account. She recently got a new computer and can no longer log in. Unfortunately, we're unable to change her password in any way. I was hoping you could text a code to the phone number associated with the account so we can change the password and get access to the account.

import calender not working on new laptop windows 11. I have all my emails but no events show. i tried to import from your app but got an error message, I copied the calender export to a key but I still get the error message and the new calender has no events.

I have reset my password several times both in the pop up dialog box in my mail account and in the "pass" box within settings. The password is correct as I am able to access my mail on the Comcast server via FireFox and also on my iPhone. Each time I reentered the password, I have rebooted the PC.

We had the same issue with my wife's account initially, but hers is now working!! Used the same method with hers.

Both were working fine this morning. To my knowledge I had not made any changes to Thunderbird.

Somehow my email is being distributed to all kinds of spam operations and I get at least one new Junk sender every day. I have tried hitting the Junk button for all such emails. I have tried filtering the senders off to Junk, with variations--eg, even after marking as Junk email from "enzo@newsletter.spartoo.com" I set up a filter so all "spartoo.com" goes off to Junk. And I edited the filters to make sure they weren't conflicting with each other. But nothing works and I feel like I'm in Junk Hell without any support from Thunderbird. Halp!

My messages are no longer being spell-checked as I am typing the message or just before sending the email. I think it stopped performing this function 2-4 weeks ago even with both options checked under settings.

Bonjour, Suite à la dernière mise à jour de Thunderbird, tous les messages "lus" de ma boite de réception ont été doublés par le même message non lu (en gras). Je me trouve donc avec des milliers de messages à supprimer. Comment sélectionner ces faux messages non lus pour les supprimer ? Merci d'avance. gerard.pontie@wanadoo.fr

Okay, I have done everything to delete a gmail email account in the 128.6.1esr (64-bit) version of Thunderbird.

1 - In Account Settings = deleted the entire email account 2 - Deleted any association with calendar 3 - Had tech support person (my own) remote in, spend 1/2 hour and could not find what else needed to be deleted.

Here's the thing: I get a popup from google saying xxxx@gmail.com saying:

"Sign in to continue to Mozilla Thunderbird email"

Create Account ....... Next

Click on Next = 404 error (and Google says nothing can be done about it in so many words) Click on Create Account = "something went wrong"

Can someone help? This popup occurs about every 5 minutes and I cannot receive *or* send email while the popup is open. So annoying.

Thanks in advance.